IT and Data Protection Administrator

IT and Data Protection Administrator, Cobalt Medical Charity

• Salary: £25,622 - £27,000 per annum
• Town/City: Cheltenham
• Contract Type: Permanent. Full time - 37.5hpw

About Cobalt

At Cobalt Medical Charity we pioneer innovation in medical imaging diagnosis by investing in equipment, integrated research and education to improve outcomes for patients now and in the future. Each year we provide diagnostic imaging for over 140,000 patients at our imaging centres and on mobile scanners located across the UK. Our Charity is the leading provider of ultra-low dose CT lung cancer screening services in the UK, working in partnership with the NHS.

I CARE – our values - our culture - our purpose

Patient care is at the heart of all we do.  We carefully select people who can show us how they share these same values and can contribute to a culture of respect, diversity, vision and a commitment to continuous learning and development.

About the job

We are looking for an IT and Data Protection Administrator to join our growing IT team. This is an exciting opportunity to play a key role in supporting the organisation's IT services and data protection activities, ensuring colleagues receive efficient, high-quality support while contributing to the ongoing development of our IT infrastructure.

In this role, you will monitor and manage the IT support queue, allocating, prioritising, and progressing support requests through to resolution. You will provide first-line IT support to users, resolving issues where possible and escalating more complex queries when appropriate.

You will provide administrative support for a range of IT projects, contributing to the implementation and continuous improvement of our systems and infrastructure. You will also create and maintain clear, accurate documentation, including user guides, system configurations, and troubleshooting resources to support knowledge sharing and operational efficiency.

The role includes producing reports on system performance, project progress, and security testing, as well as liaising with third-party suppliers, service providers, and internal stakeholders to coordinate support requests, software and hardware orders, licence renewals, and service delivery.

In addition, you will support the organisation's data protection function by assisting with routine compliance activities, maintaining accurate records, and undertaking administrative tasks that help ensure compliance with data protection legislation and best practice.

Job Description

About you

We are looking for someone with a solid, demonstrable educational background, together with strong IT, communication, and organisational skills.

You will have a good understanding of general IT hardware and software, or a genuine willingness to develop your knowledge and learn new technologies. Experience working in a fast-paced administrative or office environment is desirable, along with the ability to remain organised and manage competing priorities effectively.

A proactive approach to troubleshooting and problem-solving is essential. We are looking for someone who is motivated to resolve issues, takes initiative, and is committed to delivering excellent support.

As this role involves working closely with colleagues across Cobalt and with external partners, you will be a collaborative team player with strong interpersonal skills. You will also be able to plan and manage your own workload, prioritise tasks effectively, and continuously look for opportunities to improve and streamline work processes.

Please be aware that Cobalt is not able to sponsor non-EU/EEA Tier 2 applications.

About the benefits and rewards

• Company salary sacrifice pension scheme
• 27 days holiday plus public holidays rising with service
• Life assurance cover at 4 x annual salary
• Support for professional and personal wellbeing
• Employee benefits programme
• Complementary healthcare scheme
• Service recognition

To apply, please download our application form from the menu on the right and upload it along with your CV and cover letter.

Closing date:  Sunday 19^th July 2026

Interviews:      TBC