Cobalt is committed to exceptional patient care whilst delivering a consistently excellent standard of imaging and reporting. We support all our clinical processes with quality management systems. We constantly strive to improve the service we provide through a comprehensive audit programme and we encourage all users of our services to complete a Patient Questionnaire or Referrer Survey, these are monitored daily and reviewed by our Clinical Audit Committee on a quarterly basis.
We were the first diagnostic imaging service to meet the Quality Standard for Imaging (QSI) this is formal recognition that we have the organisational competence to deliver against key performance measures, based around our patients’ experience. The United Kingdom Accreditation Service (UKAS) deliver and manage QSI on behalf of The College of Radiographers and The Royal College of Radiologists.
We have been accredited with ISO 9001 continuously since 1994. This is an international standard which ensures a philosophy of continual improvement in all aspects of the business, with a focus on quality management.
We are also registered with the Care Quality Commission (CQC). The Care Quality Commission is the independent regulator of health and social care in England with the aim to make sure better care is provided for everyone.
Cobalt is proud to announce that the Charity has just been accredited against the ISO 14001:2015 standard which assesses the impact of our activity on the world around us and provides sustainable solutions for the environment and the health and wellbeing of people.
Cobalt is Cyber Essentials Plus certified. Cyber Essentials helps us to guard against the most common cyber threats and demonstrates our commitment to cyber security. For more information, please visit the National Cyber Security Centre website.