£22,383 Per Annum
Cobalt Health is a medical charity pioneering innovation in medical imaging diagnosis by investing in equipment, integrated research and education to improve outcomes for patients now and in the future.
I CARE – our values - our culture - our purpose
Patient care is at the heart of all we do. We carefully select people who can show us how they share these same values and can contribute to a culture of respect, diversity, vision and a commitment to continuous learning and development.
About the job
The reception team is the first point of contact for patients and visitors to our busy clinics.
Reporting to the team lead, you will be working as part of a complementary team liaising with healthcare professionals and administrative colleagues across the charity. The reception team operates a rotational shift system including early morning starts, lates and weekends.
Welcoming patients and visitors to Cobalt, you will be responsible for completing the arrival process on the patient administration system, providing patients with information about the process of their appointment, taking payments and signposting. You will support visiting consultants, book appointments, process mail, answer telephone and email enquiries. Confidence in using IT systems is really important together with a willingness to learn new skills.
Contracted hours: 37.5hpw to include evenings and weekends by rota.
Part-time (minimum 18hpw) applications will also be considered.
The skills, experience and knowledge required for this role are sound demonstrable educational background and qualifications, good IT skills, experience of working in a public service sector in a busy office environment. Experience of working within a healthcare setting would be beneficial.
You will have excellent communication and interpersonal skills with a confident and pleasant telephone manner. You will enjoy being part of a team and working collaboratively. You will have a meticulous approach to accuracy and detail and able to maintain strict confidentiality. Your personality and manner will contribute to a harmonious and pleasant working environment.
About the benefits and rewards
- Company salary sacrifice pension scheme
- 27 days holiday plus public holidays pro rata, rising with service
- Life assurance cover at 4 x annual salary
- Support for professional and personal wellbeing
- Comfortable modern working environment
- Employee benefits programme
- Complementary healthcare scheme
- Service recognition
To apply, please read through the job description and personal specification, download our application form from the menu on the right and upload the completed form along with your CV.